During a team meeting the new agile project manager becomes aware that there are many complaints from the customer regarding project stability and other critical issues. A team member states that the deliverables were developed by experienced employees who confirmed that the project was stable.
How should the new project manager address these concerns?
When faced with multiple complaints regarding project stability and other critical issues, the new agile project manager should prioritize identifying the root cause to effectively address these concerns. Holding a brainstorming session is an effective way to gather insights from the team, encourage open communication, and collaboratively find the root cause of the problems. This approach is proactive and fosters a team-oriented solution, which is essential in an agile environment.
Hold brainstorming session to find root cause
D is the answer.
why? why not to document at first and then hold brainstorming session