A customer requests additional changes 1 day before the planned change date. How should the project manager respond to the change request?
A customer requests additional changes 1 day before the planned change date. How should the project manager respond to the change request?
When a customer requests additional changes, the project manager should review the changes and perform integrated change control. This involves assessing the impact of the changes on the project's scope, schedule, cost, quality, and resources. By following the integrated change control process, the project manager ensures that all changes are evaluated comprehensively and decisions are made based on their overall effect on the project. This approach aligns with project management best practices and ensures that any changes are handled systematically and documented appropriately.
Selon le PMBOK, à chaque fois qu'un changement se présente le chef de projet doit en premier l'analyser et mesurer son impact.
D Assess the impact of the requested changes on project constraints, follow the change management process to evaluate and implement changes if feasible, or communicate constraints and discuss alternatives with the customer, according to PMBOK.