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PMP Exam - Question 251


A team member has experienced personal conflicts on past projects, making them nervous about working on the current project. The project manager knows this team member could add value to the project.

What should the project manager do to get the most value from this team member?

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Correct Answer: C

To get the most value from a team member who is nervous about working on the current project due to past conflicts, advising them to focus on the current project and consider past conflicts as lessons learned is the most effective approach. This helps the team member to shift their focus to the present tasks and opportunities, utilizing their experiences to improve their performance and contribute positively. It supports their professional growth without dwelling on past issues and avoids unnecessary bureaucratic involvement.

Discussion

5 comments
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AlizadeOption: C
Mar 31, 2023

Option C would be the best approach to get the most value from this team member. The project manager should communicate with the team member and help them understand that the current project is a new opportunity to succeed and contribute. The project manager can work with the team member to set clear expectations and goals for the current project and support them in focusing on the tasks at hand. Encouraging the team member to learn from past conflicts and experiences can also help them grow professionally and improve their contributions to the current project. It is not necessary to involve the project sponsor or HR in this situation as it is a personal conflict and can be addressed within the project team.

ThirukjOption: C
Jun 7, 2023

Agree C

victory108Option: C
Aug 5, 2023

C. Advise the team member to focus on the current project and consider the past conflicts as lessons learned

Lucky_CindyOption: C
Oct 24, 2023

Choose C

RicholoOption: D
Jul 21, 2024

The PM needs to ensure any advice given to the team member is in line with the organization's policies and best practices. HR can provide guidance on how to handle personal conflicts professionally and ensure that the team member feels supported while maintaining a productive work environment. Telling the team member to focus on the current project doesn't address the issue