The sponsor approaches the project manager with new features they want added to the project. The project is 95% complete, but the sponsor insists that continued support for the project relies on the addition of the new features.
What should the project manager do?
The project manager should assess the impact of the features and refer it to the change control board (CCB). Implementing changes in a project that is 95% complete can have significant consequences on timelines, budget, and resource allocation. A proper impact assessment is necessary to understand these potential impacts, and involving the CCB ensures that all stakeholders have a say in whether the changes should be implemented. This approach aligns with best practices in project management to manage scope changes systematically and with due diligence.
Assess the impact