Martha is sharing her experience of her last project as the project manager. She tells that when she presented customer a formal acceptance and sign-off document, they refused to sign, claiming that the product does not meet their expectation. Taking which of the following steps could have been prevented the situation? Each correct answer represents a complete solution. Choose all that apply.
To prevent the situation where the customer refuses to sign the acceptance document, several steps can be taken. Performing quality inspections regularly ensures that the work being done meets the required standards consistently throughout the project. Archiving sign-off at important milestones can provide documentation and proof of agreement at various stages, which helps in managing expectations and resolving disputes. Documenting the requirements ensures that there is a clear, agreed-upon understanding of what the project outcomes should be, thereby reducing the likelihood of misunderstandings or unmet expectations. Completing the project behind the schedule would not help in this situation and is therefore not a correct answer.
For me, it's A and C as archiving seems not relevant.
Archiving provides the proof needed for final product acceptance. Without it, you fail.
Archiving is incorrect, getting signoff at milestones just by itself would have been correct.
Interim milestone sign-off and archiving in configuration management is practices in some industries to support larger milestone sign offs as reference documents