A team is working on implementing a communications system when the client says that they are considering closing the project. The project manager schedules an urgent meeting with the client to understand why the project is at risk.
Which two tools or techniques can the project manager use to influence the client's decision to keep the project active? (Choose two.)
To persuade the client to keep the project active, the project manager can use two effective tools or techniques: Alternatives analysis and Cost-benefit analysis. Alternatives analysis helps to evaluate and compare different options or courses of action, potentially identifying alternative solutions that can better meet the client's needs and expectations. This demonstrates the value of the project by showcasing various viable ways to achieve success, thus increasing the client's confidence in continuing. Cost-benefit analysis is crucial as it quantifies the financial and non-financial benefits against the costs, highlighting the advantages, potential returns, and overall value of keeping the project going. By presenting a clear analysis of the benefits versus the costs, the project manager can provide compelling evidence to justify the continuation of the project.
A and C Alternatives analysis helps to evaluate and compare different options or courses of action, which can help the project manager to identify alternative solutions that can meet the client's needs and expectations. By providing the client with viable alternatives, the project manager can demonstrate the value of the project and the potential benefits of keeping it active.
Multi-Criteria Decision Analysis is a decision-making technique that is used to identify the best possible option in a set of choices. It helps organizations make decisions by using both qualitative and quantitative data. It helps to decide which alternative is the best in a set of alternatives. It is applied by using a set of criteria to rank alternatives and then selecting the alternative that best meets those criteria. The criteria may be weighted as well, which can lead to different preferences for different people. Multi-Criteria Decision Analysis helps organizations make better and more informed decisions. It helps them understand the different options and then identify the best one among them.
why not alternative analysis??? as client already has decided to close the project after analysis at there levels. its always better to give alternative ways to find opportunity for the customers.
For me, option A is not correct because if we go for alternate options, then we are increasing the possibility of closing the current project and initiating a new one.
Will go with AC
I dont think it should be D because that should be when there are multiple options to choose from.
C - PM should show the cost benefit to client D - based on more criteri info, should choose multi-criteria decision making
D is not the direct and most relevant answer.
A. Alternatives analysis C. Cost-benefit analysis
Multi-criteria decision-making (MCDM) is a decision-making approach or methodology that is used when multiple criteria or factors need to be considered in the decision-making process.
Fully agree with SteAle comment, he/she mentioned: Multi-Criteria Decision Analysis is a decision-making technique that is used to identify the best possible option in a set of choices. It helps organizations make decisions by using both qualitative and quantitative data. It helps to decide which alternative is the best in a set of alternatives. It is applied by using a set of criteria to rank alternatives and then selecting the alternative that best meets those criteria. The criteria may be weighted as well, which can lead to different preferences for different people. Multi-Criteria Decision Analysis helps organizations make better and more informed decisions. It helps them understand the different options and then identify the best one among them.
A. Alternatives analysis C. Cost-benefit analysis
Sure about C and as for A it's just my gut