A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested.
What should the project manager do next?
A project is in the execution phase. The client was actively involved in the early stages but has been less engaged lately. A number of changes to the requirements have recently been requested.
What should the project manager do next?
When a project is in the execution phase and new changes to the requirements are requested, the project manager should discuss these changes with the client and jointly make the decision on how to proceed. Engaging the client helps ensure their evolving needs are met and maintains their engagement and satisfaction. It's important to align changes with the client's objectives and the project's goals, as rejecting changes outright or making unilateral decisions without client involvement may lead to dissatisfaction and misalignment.
According to ChatGPT: A. Discuss the changes with the client and jointly make the decision on how to proceed. The project manager should communicate with the client and discuss the changes requested. It is important to understand the reasons behind the changes and to ensure that the client's needs are still being met. By involving the client in the decision-making process, the project manager can ensure that everyone is on the same page and that the project can move forward successfully. Rejecting the changes outright (B) may damage the relationship with the client, and reviewing the risk register (C) may not be relevant to this situation. While considering the project team's recommendations (D) is important, it should not be the only factor in making a decision regarding changes to the project requirements.
A and D are similar because both are about reviewing the changes and discussing them whit someone. But in the case of A we talk about them with the customer; in the case of B with the team. How can it be that the team's opinion is more important than the customer's when it comes to requirements changes? So if the choice is between A and D, A wins beacuse is more appropriate
A. Discuss the changes with the client and jointly make the decision on how to proceed. In the execution phase of a project, it's important to maintain open and effective communication with the client. If changes to the requirements are requested, the project manager should engage in a discussion with the client to understand the rationale behind the changes, the potential impacts on the project scope, schedule, and budget, and the client's priorities. Collaboratively, the project manager and client can make informed decisions on how to handle these changes, whether by incorporating them, negotiating adjustments, or rejecting them based on the project's goals and constraints. It's essential to maintain client engagement and alignment throughout the project, especially when changes occur.
Looks like D
A is right answer
Customer is king
Why cant this be D? It has to be reviewed within the stakeholders before going to client right?
Mhhh... the question is misleading. The changes have been requested by who? By a stakeholder? Then you have to look at your stakeholder matrix and act consequently -and the answer can be A or C or D. The team can decide only if they have the complete picture, and this is not the case, most of the times. By the customer himself? than the answer is A. All in all, I'll go for C.
I have considered answer A, then D. However the question didn't specifically mention the changes coming from this client.
A is the better answer. Trick question since the client is on the CCM board
tricky question, there are changes to the REQUERIMENTS, not the scope. So, I would go with Option A, the collaborative approach promotes client satisfaction and aligns the project with their evolving requirements.
Why not C? As customer was not engaged project manager can be add that along with mitigation in risk register. What is the reason behing not choosing c?
It's more efficient to check the RR first. The customer is not available so who is the PM going to talk to?
I would really like to know what PMI thinks about this
I chose C, PM should check first the risk register before collaborating with the client.
Review the risk register first for the defined activities, then if there's no instruction, back to A
consultar con el cliente cuando este deja de participar y requiere cambios necesarios en el proyecto