A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users.
What should the project manager do?
A project manager is managing the transition to operations. The project sponsor wants to ensure that good support is provided to the end users.
What should the project manager do?
To ensure that good support is provided to the end users, the project manager should ensure that knowledge is transferred to the operations team. This is crucial because the operations team will be responsible for the ongoing support and maintenance of the system or product. Comprehensive documentation or detailed user guides are useful, but they are not sufficient on their own. The operations team needs to have a thorough understanding of the system to resolve issues and provide effective support to the end users.
I would choose E
C. Ensure that knowledge is transferred to the operations team.
Ensure that knowledge is transferred to the operations team. There is a mistake in numbering, hope it will be corrected soon. (2 B!!)
There are 2 "B", appreciate Admin help to correct it, Thanks For me second "B" looks correct
C. Ensure that knowledge is transferred to the operations team
The order is wrong. Instead of ABBC it should be ABCD and the correct answer is C
This is focused on end users. The team can’t share knowledge to all the end users so it best a detailed user guide is provided for the end users. I choose D.
The Project Manager should ensure that knowledge is transferred to the operations team to ensure good support is provided to the end users. This will help the operations team to understand the project and its requirements and provide better support to the end users.
D. This option directly focuses on providing support to end users by ensuring they have access to comprehensive documentation that guides them through using the product or system effectively.
Ans D Question is asking how does project manager ensure good user support. Question is not about how best the transition need to happen to operations. So answer is the last one D
It clearly says the PM is "managing" the transition to operation. C is the best way to ensure proper transition
Given the choices and understanding the importance of sustainability and equipping the operations team for long-term support: C. Ensure that knowledge is transferred to the operations team. This option ensures that the operations team has the knowledge and skills they need to support end users effectively, without overly relying on the project team in the long run.
C. Ensure that knowledge is transferred to the operations team
Key word is "support is provided to the end users", not for the operators. I think the answer is C
B. For successful transition, knowledge transfer to the operations team is most critical
Should be knowledge transfer
I believe the answer is B as you do not know what type of documentation or gude there will be. The key is knowledge transfer to the operational team
Which B? There are two of them.
:-P funny how people miss that part. and others dont but also dont confirm which ones.