HOTSPOT -
A hospital uses a Patient visit case type to track Emergency Room (ER) visits. The case type can create Lab analysis and Diagnostic imaging child cases. While the child cases are active, the doctor must be able to update the Patient visit case with notes.
In the Answer Area, select the three configurations that allow a doctor to update the parent case while staff perform assignments on their respective child cases.
Patient visit should be marked as Allow one user, whereas both child cases Lab analysis and Diagnostic imaging should check the “Allow other users to open the parent case type”, so that staff can access the child cases and the doctor is able to update the parent same simultaneously.
And also, when "Allow multiple users" is selected on the parent case, Pega prohibits case locking configuration on any child case. https://academy.pega.com/topic/case-locking/v4/in/38221/37291/37231
A child case always inherits locking strategies from Parent case, so in this case both the child cases should be configured with “Allow other users to open the parent case type” options.