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PEGACSA72V1 Exam - Question 26

An insurance claim type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

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Correct Answer: AB

The status of the case is set to 'Pending-Investigation' when the 'Review claim' step starts. The step 'Review claim' itself is configured to set this status, and typically such configurations change the status as soon as the step begins, not after its completion.

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ClairFraserOption: A
Aug 10, 2020

A - on step/stage entry. See here: https://community.pega.com/knowledgebase/articles/case-management/84/changing-case-statuses