A duplicate case search contains two weighted conditions in which a property value in the current case is compared to the same property value in the existing case. After processing multiple cases that have two matching data values, duplicate case search does not identify any duplicates.
What two approaches do you take to diagnose the cause? (Choose two.)
When diagnosing why a duplicate case search does not identify any duplicates, two essential approaches are verifying that the total weights of the matching conditions match or exceed the threshold and verifying that each of the basic conditions is satisfied. Verifying the total weights ensures that the conditions’ importance is appropriately evaluated against the threshold, which is crucial for identifying duplicates. Checking that basic conditions are satisfied is fundamental as these conditions must hold true for the duplicate identification logic to work correctly. Ensuring there are no more than 4 maximum weighted conditions being tested is not directly relevant to the issue described and instantiating the case as a temporary case pertains to case management rather than duplicate identification.
BC is the answer