One of the purposes of the Interaction History decision component is to ___________.
One of the purposes of the Interaction History decision component is to ___________.
The purpose of the Interaction History decision component is to determine if a proposition has been offered before. This helps in making decisions about which offers should be presented to the customer to avoid redundancy and enhance customer experience.
I think its D
It is D because option A says that IH captures the data where as IH component only retrieves the data
Answer is A
A: capture all interactions with the customer