A mobile company wants to introduce new data plans to target students. As a strategy designer, you create new data plan offers.
Which offer attribute do you need to set to make the offer available in the contact center?
A mobile company wants to introduce new data plans to target students. As a strategy designer, you create new data plan offers.
Which offer attribute do you need to set to make the offer available in the contact center?
To make a new data plan offer available in the contact center, the 'Channel' attribute needs to be set. 'Channel' determines where the offer is available, such as in a physical store, online, or in a contact center. Without specifying the correct channel, the offer cannot be properly routed or made accessible to the target audience through the desired medium.
D is the Right Answer