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PEGACSA72V1 Exam - Question 22


You have been asked to configure the following relationship between three case types: Account Open, Link Savings, and Fund Account.

1. A customer can complete an Account Open case before completing a Fund Account case.

2. A customer must complete a Link Savings case before completing a Fund Account case.

Which configuration satisfies this requirement?

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Correct Answer: BC

A customer must complete a Link Savings case before completing a Fund Account case. Therefore, the Link Savings case should be a child case under the Fund Account case to enforce this dependency. Additionally, to ensure that the customer can complete an Account Open case before the Fund Account case, the Fund Account case should be a top-level case created by the Account Open case type.

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ClairFraserOption: C
Aug 9, 2020

C - the Link Savings case must be a child case of the Fund Account case