PEGAPCSSA80V1_2019 Exam - Question 14

To implement the requirement that the case work status is set to Open-Review when assigned to a user for review, you need to ensure that Open-Review is a recognized status in the case type and that it is applied during the appropriate assignments. Adding Open-Review as an allowed status on the case type record ensures that this status can be used in the lifecycle of the case. Applying the Open-Review status to the appropriate assignments ensures that each time an assignment is initiated for review, the status is correctly set to Open-Review.