What happens if both a Classifier and Incident Type are configured in an integration instance's settings?
What happens if both a Classifier and Incident Type are configured in an integration instance's settings?
The Incident Type will be ignored, and incoming incidents will be classified according to the Classifier. In integration settings, Classifiers take precedence over Incident Types when both are configured; therefore, the Incident Type does not influence the classification of incoming incidents.
Correct response should be B: classifier will take precedence. Only one config apply.
classifier