An administrator just enabled HA Heartbeat Backup on two devices. However, the status on the firewall's dashboard is showing as down.
What could an administrator do to troubleshoot the issue?
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PCNSE Exam - Question 496
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Correct Answer: D
An administrator should check the peer IP address in the permit list under Device > Setup > Management > Interfaces > Management Interface Settings. This allows you to ensure that the HA Heartbeat Backup is correctly permitted through the management interface, which is essential for proper configuration and communication.
Discussion
14 commentsmohr22Option: D
Feb 18, 2023Correct Ans is D : Go to Device > Setup > Management > Management Interface Settings. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClF4CAK
PnosukeOption: D
Dec 27, 2023Only management interface can act as the HA Heartbeat Backup link. So, the answer is D.
rhinogkn24
Mar 16, 2024I did not understand this answer until your comment. Thank you!
dgonzOption: D
Sep 13, 2023I believe its D
brian7857ffs45
Nov 29, 2023This question was on the exam.. Nov 2023
droideOption: D
Feb 23, 2023Answer D : check mohr22 link
GabuuOption: D
Mar 1, 2023Answer should be D
daytonadave2011Option: D
Mar 22, 2023Answer should be D per mohr22's link.
MetgatzOption: D
Dec 22, 2023D. Check peer IP address in the permit list in Device
MarshpillowzOption: D
Feb 4, 2024D is correct
0d2fdfaOption: D
May 29, 2024If HA1 and HA1-backup are configured with data plane ports then Heartbeat backup is needed. If Management port is used as HA1 bkup then Heartbeat backup is not needed. https://live.paloaltonetworks.com/t5/best-practice-assessment-device/high-availability-ha-heartbeat-backup/ta-p/338210
hcirOption: B
Jun 23, 2024Heartbeat backup can be on a dataplane port or the mgmt interface. If on the DP port, then enable heartbeat backup. If on the mgmt port, then do not enable heartbeat backup. So my guess is that the HA1 backup is on the mgmt port, and the admin mistakenly enabled heartbeat backup, thats why the LED is down
kinho1985Option: C
Jun 24, 2023C. Check peer IP address for heartbeat backup to Device > High Availability > HA Communications > Packet Forwarding settings
ruben_castro81Option: D
Jul 10, 2023Check the mohr22's link
8f3e6ca
Jun 27, 2024Why are there so many wrong solutions given as the correct answer?