Which field type should be used to hold more than 60,000 characters of unformatted text?
Which field type should be used to hold more than 60,000 characters of unformatted text?
The best field type to hold more than 60,000 characters of unformatted text is 'Long Text'. Short Text would not be suitable because it typically has a lower character limit, insufficient for over 60,000 characters. HTML and Markdown are formats used for structured or formatted text, not necessarily suitable for large amounts of unformatted text.
Long Text
In Settings >> Objects Setup >> New Incident Field >> Field Type >> Select from Boolean, Date Picker, Grid (table) HTML, Long Text, Markdown, Multi-select/Array, number, role, Short Text, Tags, Timer/SLA, URL or user. In this instance, Short Text (maximum of 60,000 characters) does not suit so long text it is!