An administrator is not able to log into Prism Central by using a new Active Directory user account. After logging in with the local user, the administrator verified that Directory Services and Role Mapping settings are valid.
What is the most likely cause of this issue?
The most likely cause of this issue is that the user does not belong to the Administrators group. In order for a user to log into Prism Central, they need to have the appropriate permissions. If the administrator can confirm that the Directory Services and Role Mapping settings are valid, it indicates that the problem lies with the specific permissions of the user account. Being part of the Administrators group would be essential to gain the necessary access to log into Prism Central.
https://next.nutanix.com/intelligent-operations-26/configuring-authentication-38051