General Systems has customers who purchased customer support. These customers will be assigned a support rep. To configure the drop-down list of support reps, a custom field must be created.
What are the correct steps and field values to enter in the Sourcing & Filtering subtab?
To configure the drop-down list of support reps correctly, the settings should ensure that only support representatives are included. The steps should be: 1) Filter Using = Is Support Rep, to specify that only support representatives should be considered; 2) Is Checked = Yes, to ensure that the field for being a support rep is affirmed; and 3) Compare Type = Equal, to confirm the selection criteria are met. This ensures the drop-down list accurately reflects only those employees who are designated as support reps.
A is correct
Seems like a correct answer