When setting Customer Statuses under Setup > Sales, what is the default Probability percent for new Lead records?
When setting Customer Statuses under Setup > Sales, what is the default Probability percent for new Lead records?
When setting Customer Statuses under Setup > Sales, the default Probability percent for new Lead records is 0%. This is because new leads have not yet been qualified or assessed for their likelihood of converting into a sale, so they start with a 0% probability. As leads progress and are evaluated, their probability can be adjusted upward based on their potential to become customers.
Correct answer is A: 0
The answer is A. New leads starts with a 0 probability
An unqualified lead is 0%. A qualified lead is 10%. Therefore, a new, unqualified lead is 0%
A All statuses have a probability level associated with them. This probability reflects the percentage chance that a lead or prospect will purchase from your business. Leads should have a 0 probability. If the probability increases, they are then considered prospects.