A customer has been issued a Return Authorization. One item on the Return Authorization needs to be written off.
Which step can be excluded when enabling the Restock checkbox?
A customer has been issued a Return Authorization. One item on the Return Authorization needs to be written off.
Which step can be excluded when enabling the Restock checkbox?
To enable the Restock checkbox and process a Return Authorization correctly, it is necessary to customize the Item Receipt and Return Authorization forms. However, customizing the Sales Order form to mark the Restock field is not relevant to this process. Therefore, the step that can be excluded when enabling the Restock checkbox is customizing the Sales Order form.
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