A user renamed the Customer entity record to Client in the Rename Records/Transactions Page. After navigating to Lists > Relationships, the user still sees Customer as the name of the record instead of Client. Why is this the case?
A user renamed the Customer entity record to Client in the Rename Records/Transactions Page. After navigating to Lists > Relationships, the user still sees Customer as the name of the record instead of Client. Why is this the case?
The issue is that the user renamed the Customer to Client in the English (U.S.) language but is currently using English UK as the language under Home > Set Preferences > General > Localization > Language. Name changes are language-specific, so the user needs to rename the Customer to Client in each language they use to see the change.
Verified B. The user renamed the Customer to Client in the English (U.S.) language, but is currently using English UK as the language under Home > Set Preferences > General > Localization > Language.
The user renamed the Customer to Client in the English (U.S.) language, but is currently using English UK as the language under Home > Set Preferences > General > Localization > Language.
Name changes made in the Rename Records/Transactions page apply to the Language preference you currently have set at Home > Set Preferences only, not to every language. You need to reset your Language preference to each language that your account uses and repeat the renaming process. If you do not rename records and transactions with a language set as the preference, users in your account will continue to see the original Record/Transaction names when they set that language as their preference.
The answer is B. Changing names only applies to the user's current language.
https://suiteanswers.custhelp.com/app/answers/detail/a_id/9815/loc/en_US
A is correct.
Name changes made in the Rename Records/Transactions page apply to the Language preference you currently have set at Home > Set Preferences only, not to every language. You need to reset your Language preference to each language that your account uses and repeat the renaming process. If you do not rename records and transactions with a language set as the preference, users in your account will continue to see the original Record/Transaction names when they set that language as their preference. https://docs.oracle.com/en/cloud/saas/netsuite/ns-online-help/section_N252023.html#:~:text=To%20change%20the%20names%20of,are%20autofilled%20in%20the%20fields.