You have completed a NetApp ONTAP installation and the customer asks you how they can open a Pl case with NetApp Support.
In this scenario, what should you tell the customer?
You have completed a NetApp ONTAP installation and the customer asks you how they can open a Pl case with NetApp Support.
In this scenario, what should you tell the customer?
B P2, P3 and P4 cases - best online P1 cases - by phone
P1 cases - After create Ticket, Call NetApp Support
Open case and after call to raise priority to P1