An ONTAP cluster is installed at a secure site. The array has no access to the Internet but is managed 24/7 by onsite engineers. The customer requires that when hardware failures occur, the failures are reported to the NetApp Support team as quickly as possible.
In this scenario, which two tasks should be performed during the project hand-off procedure to satisfy the customer's requirement? (Choose two.)
Ensuring that the onsite engineers receive EMS alerts when hardware issues occur is crucial because it enables them to respond promptly to any hardware failures. Additionally, educating the onsite engineers about how to manually log support calls is essential, given that the system does not have internet access and hence cannot automatically report issues to NetApp Support. This way, the customer’s requirement of quick reporting to the NetApp Support team can be met effectively.
B & D, because of the secure site the Cluster isn't connected to the internet. So Invoking isn't possible. The must receive the alerts via EMS and call NetApp in case of an issue
If has no access to the Internet. I thik A and D.
B&C seems to be the good answers
I think B and D is correct because internet isn't connected and how onsite engineer will triggered auto support .