After completing a technology refresh, you need to schedule a knowledge transfer with a customer. The customer asks you to address a number of topics during the meeting.
In this scenario, which two topics would be appropriate to address? (Choose two.)
In the context of a knowledge transfer after a technology refresh, it is appropriate to address topics that will help the customer effectively use and support the refreshed technology. Accessing internal NetApp KB articles is crucial as it provides customers with valuable knowledge to troubleshoot and maximize the use of their systems. Registering for access to the NetApp Support site enables customers to seek help, obtain documentation, and open support tickets. Performing database application data migrations might be too specific and technical for a general knowledge transfer session, and logging customer support calls is more related to operational processes rather than a knowledge transfer objective.
I suppose B and D
B & D would be best
Can't be C as it says "internal KBs" which are not accessible to customers
I think C and D
I think C and D.