You have completed a base installation and system registration of an AFF A250 system, but you notice that you have one failed drive. Neither “un-failing” nor reseating the drive helped to repair it. You must ensure proper replacement of the failed drive.
In this scenario, which two actions should you take? (Choose two.)
In the scenario of a failed drive in a newly installed and registered AFF A250 system, it is important to troubleshoot and ensure the drive is properly replaced. Asking the customer to open a technical case with NetApp Support is essential for professional assistance and warranty coverage. Additionally, running Active IQ Config Advisor to collect all the logs on the system helps in analyzing the issue accurately and providing detailed information to support for a swift resolution. Replacing the drive with just any drive without ensuring compatibility is not advisable, and powering off the system is unnecessary and disruptive.
Should be A,C Tech case required and run Config Advisor for analysis also log collection
A and C Open a Case and run ActiveIQ Config Advisore for logs
A+C are the only ones that make sense. You can't just replace the failed drive with any disk and shutting down the system because of a failed drive is just bullshit