After completing the installation of an AFF A800 ONTAP AI cluster, you are asked which contacts are available for additional help in obtaining immediate assistance in solving P1 issues.
In this scenario, what do you tell the customer?
After completing the installation of an AFF A800 ONTAP AI cluster, you are asked which contacts are available for additional help in obtaining immediate assistance in solving P1 issues.
In this scenario, what do you tell the customer?
In a scenario involving critical issues like P1 problems, the most immediate and effective method to obtain assistance is to contact NetApp Support by telephone. This ensures direct and rapid communication with support personnel who can immediately begin addressing the issue, which is crucial for high-severity problems.
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