Exam NS0-182 All QuestionsBrowse all questions from this exam
Question 20

You configured AutoSupport and are trying to send a full AutoSupport message to NetApp. You use the autosupport history show command and see the output shown in the exhibit. The customer confirms that the AutoSupport settings are correct.

Which two actions will solve this issue? (Choose two.)

    Correct Answer: C, D

    The AutoSupport history shows that HTTP is ignored, and HTTPS has failed after multiple attempts. To address these issues effectively, the customer should first change the transport protocol to HTTP, which can be more straightforward and is often easier to manage. They should also whitelist the nodes on their mail server to ensure emails sent via the SMTP protocol are not blocked. This would address SMTP being re-queued and HTTP/S being ignored/failed issues.

Discussion
Eiri_FOptions: AD

Correct is: AD Not C - as HTTPS is recommended to use and a default value; D - Reference 1: https://library.netapp.com/ecmdocs/ECMP1196798/html/GUID-89735187-2E77-4F07-B9F5-C899CBD3AFBC.html Reference 2: https://docs.netapp.com/ontap-9/index.jsp?topic=%2Fcom.netapp.doc.dot-cm-sag%2FGUID-91C43742-E563-442E-8161-17D5C5DA8C19.html If AutoSupport is configured to use SMTP as in this case, then the first place to check is obviously the mail server. The most common cause of the issue is blocked relay. There are two things you need to make sure are configured: NetApp controllers management IPs are whitelisted on the mail server and authentication is disabled.

icase81

This question is kinda dumb. You don't know if node2 is configured or not since you specified to only view node1, and we don't know why https failed. That's more important than just setting it to http.

tEm88

Should be AD, cause some customers want to use HTTPS