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MCIA - Level 1 Exam - Question 22


An integration Mule application is being designed to synchronize customer data between two systems. One system is an IBM Mainframe and the other system is a

Salesforce Marketing Cloud (CRM) instance. Both systems have been deployed in their typical configurations, and are to be invoked using the native protocols provided by Salesforce and IBM.

What interface technologies are the most straightforward and appropriate to use in this Mule application to interact with these systems, assuming that Anypoint

Connectors exist that implement these interface technologies?

Show Answer
Correct Answer: C

To synchronize customer data between an IBM Mainframe and a Salesforce Marketing Cloud (CRM) instance, the appropriate technologies to use are CICS for IBM Mainframe and SOAP for Salesforce. CICS is a well-known transaction server that provides online transaction management and connectivity for applications on IBM Mainframe. Salesforce supports SOAP interfaces, making it suitable for integrating with the CRM system. This combination ensures compatibility with the native protocols provided by both systems.

Discussion

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Rahul1387Option: C
Aug 6, 2021

answer is C

GrumpOption: C
Dec 26, 2021

It should be C

sanni27Option: C
Jan 12, 2022

It should be C

madgeezerOption: C
Aug 4, 2022

C. IBM: CICS CRM: SOAP

majda091983Option: D
Nov 22, 2022

I think Active MQ is better for data synchronization

Viv2005Option: C
Nov 27, 2022

IBM mainframes do not support JMS. SF CRM support REST or SOAP. So use CICS connector available in Mulesoft to interface with IBM mainframe and SF interaction can be any one of SOAP or JSON.

jmayOption: C
Dec 2, 2022

https://docs.mulesoft.com/ibm-ctg-connector/2.3/

willyKloyOption: C
Oct 11, 2023

https://www.mulesoft.com/resources/api/ibm-cics-mainframe-integration https://www.mulesoft.com/exchange/org.mule.modules/mule-ibmctg-connector/

gilofernandesOption: C
Nov 7, 2023

For IBM is CICS, for Salesforce SOAP or REST are options. https://www.mulesoft.com/resources/api/ibm-cics-mainframe-integration C is the correct.

vikas_muleOption: C
Feb 14, 2024

C, SF connector uses SOAP service.

bkahramanOption: C
Mar 31, 2024

IBM mainframe works only with CICS