Microsoft Dynamics 365 Customer Insights users report that they are not able to quickly find details on specific customers while searching customer profiles.
You need to explain how to use and configure the search and filter capabilities of Dynamics 365 Customer Insights.
Which two details should you share with the users? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
To use and configure the search and filter capabilities of Dynamics 365 Customer Insights, it is important to know that only the fields within the Customer Profile entity, which are created during the data unification process, can be indexed. This ensures that the search is effective and accurate based on unified data. Additionally, filters can be added for specific fields directly from the Search & filter index page in Dynamics 365 Customer Insights, allowing for more specific and precise searches. This setup helps users quickly find details on specific customers in their profiles.
B, D is correct https://learn.microsoft.com/en-us/dynamics365/customer-insights/search-filter-index
B and D is correct, and there was a previous question that was worded slightly differently with this exact same answer.