A company that rents photocopiers is implementing Dynamics 365 Supply Chain Management.
Technicians carry spare parts in their trucks to use during maintenance visits.
You need to determine how to capture the parts consumed.
Where should you capture this information?
To capture the parts consumed during maintenance visits, the Service module should be used. This module allows the creation of service orders where technicians can record the consumption of spare parts, ensuring accurate tracking and inventory management. The Fixed Assets module and Sales order are not suited for this purpose, and while Service agreements define the terms of service, the actual consumption is best captured in the Service module through service orders.
not correct, Service Module allows service order to consume stock
Asset Management is not the Fixed asset module
Service module is correct!
C is correct answer. The service agreement is used to consume parts at a service.
There is no such a thing called "Service module", the correct answer is Service agreement - you capture parts in the lines of the service agreement
Fixed assets is not a correct answer as the it did not allow to post a consumed spare parts from the inventory, the provided link presents the functionality from asset management which is different than fixed asset module, correct answer is "service orders"
In the service agreement form, you can capture the parts consumed. https://docs.microsoft.com/en-us/dynamics365/supply-chain/service-management/service-tasks Also, there is a line for materials in the service agreement line example.
Pay attention to the question: ¨You need to determine how to capture the parts consumed¨- this speaks of configuration, hence service agreement is the best fit here.
C Create service agreement with service objects
The Service module allows you to create service orders and associate them with the specific maintenance tasks performed by technicians. When spare parts are used, they can be registered against the service order, ensuring accurate tracking and inventory management. 📊 Additionally, the Service agreement can be used to define the terms of service, including the provision of spare parts. However, the actual consumption is recorded within the service orders in the Service module.
Service module, not the service agreement. Service agreement as a functionality does not serve the purpose of tracking consumption (those are Service tasks features).
It s C as “Service” it s not a module
The best option is the Service module. This module is designed to handle service management tasks, including tracking the consumption of spare parts used by technicians during their visits
service module