Exam PL-400 All QuestionsBrowse all questions from this exam
Question 323

You need to replace the bicycle inspection forms.

Which two solutions should you use? Each answer presents part of the solution.

NOTE: Each correct selection is worth one point.

    Correct Answer: A, C

    To replace bicycle inspection forms, combining a flow that maps inspection data to Dynamics 365 Field Service and a canvas app that guides the technician through the inspection is ideal. The flow ensures that the data captured during inspections is accurately and automatically mapped into Dynamics 365 Field Service, minimizing errors and reducing manual entry tasks. On the other hand, a canvas app is user-friendly and can be customized to provide step-by-step guidance to technicians, making sure inspections are conducted consistently and correctly. This combination leverages the strengths of both automation and guided processes, improving efficiency and accuracy in documenting bicycle inspections.

Discussion
yetanotherstudentOptions: AC

I feel its A and C. If you are guiding the user through the inspections, that is best done in a canvas app.

Yuro

i agree

xflairOptions: AD

A and D must be correct. Refer to https://docs.microsoft.com/en-us/dynamics365/field-service/inspections

ZVV

And where's the flow involved?

DimpleGOptions: AC

A. "A flow that maps inspection data to Dynamics 365 Field Service" is a solution that allows you to automate the process of capturing inspection data by using Microsoft Power Automate to create a flow that maps the data from the inspection form to the appropriate fields in Dynamics 365 Field Service. This will save time and reduce errors by eliminating the need for manual data entry. C. "A canvas app that guides the technician through the inspection" is a solution that uses a Microsoft PowerApps canvas app to guide the technician through the inspection process. The app can be customized to match the needs of the retail location and can provide step-by-step instructions, as well as data validation, to ensure that the technician completes the inspection correctly. This will also provide real-time data and reduce errors.

val_malyOptions: AC

If you select D - you do NOT NEED A. https://docs.microsoft.com/en-us/dynamics365/field-service/inspections Field Service already has Inspections functionality. But you need to select 2 parts of solution, so C and A

KenCraw

Field Service works directly with Model-Driven-App , even with a mobile friendly entry method for inspection details (from phone). Eliminating the need to employ a canvas app.

KenCraw

As to my above/first response ... your link shows directly how it can be used on a mobile phone via MDA + Field Service , without the need for a Canvas App, and with the requirement of a Model Driven App

ziggy1117Options: AD

D - you use a model driven app using the Dataverse tables used for D365 Field Service A - you then create a business process flow inside the model driven app that maps data to the dataverse tables used in D365 Field Service

NewGenerationOptions: AD

I think, it is AD. D is because : "The Field Service (Dynamics 365) mobile app lets technicians view Dynamics 365 Field Service work orders, customer assets, accounts, and contacts. This mobile app is built on Microsoft Power Platform as a model-driven app." https://learn.microsoft.com/en-us/dynamics365/field-service/mobile-power-app-overview

saishiOptions: AD

A and D must be correct

lezzles11

What - this isn't even in the study guide.

AndreiAndreiGOptions: AD

Agree with NewGeneration