You have a Windows 11 capable device named Device1 that runs the 64-bit version of Windows 10 Enterprise and has Microsoft Office 2019 installed.
You have the Windows 11 Enterprise images shown in the following table.
Which images can be used to perform an in-place upgrade of Device1?
When performing an in-place upgrade to Windows 11, it is essential to use the default Windows installation media image provided by Microsoft. Custom images, such as those that contain pre-installed applications (like Office 2021 in Image1), cannot be used due to the potential conflicts between applications in the old and new operating systems. The upgrade process needs a standard environment to ensure compatibility and smooth transition, which is why Image2, the default Windows 11 image created by Microsoft, is the correct choice for upgrading Device1.
https://learn.microsoft.com/en-us/windows/deployment/windows-10-deployment-scenarios Existing applications are preserved through the process. So, the upgrade process uses the standard Windows installation media image (Install.wim). Custom images aren't needed and can't be used because the upgrade process is unable to deal with conflicts between apps in the old and new operating system.
You can perform in-place upgrade, only with de default Windows image. Anything else is not supported.
Totaly agree with you. Tried it in my Lab
it is clear that custom images cannot be used for an in-place upgrade because the upgrade process cannot handle conflicts between apps in the old and new operating systems. Therefore, only the default Windows 11 image created by Microsoft (Image2) can be used for the in-place upgrade of Device1. The correct answer is: B. Image2 only
From: https://learn.microsoft.com/en-us/windows/deployment/windows-deployment-scenarios#in-place-upgrade Existing applications are preserved through the process. The upgrade process uses the standard Windows installation media image (Install.wim). "Custom images not only aren't needed, but they also can't be used. Custom images can't be used because the upgrade process is unable to deal with conflicts between apps in the old and new operating system." For example, Contoso Timecard 1.0 in Windows 10 and Contoso Timecard 3.0 in the Windows 11 image.
B is correct Custom images not only aren't needed, but they also can't be used. https://learn.microsoft.com/en-us/windows/deployment/windows-deployment-scenarios#:~:text=Existing%20applications%20are,Windows%2011%20image.
Ref: https://learn.microsoft.com/en-us/windows/deployment/windows-10-deployment-scenarios#in-place-upgrade
B is correct