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Question 149

HOTSPOT

A company has a Power Apps app.

The app must meet the following requirements:

• Managers assign lead records to the sales department. A new phone call record must be created if a lead record has no activities.

• An email must be sent to the manager if the phone call record created is not completed after one day.

A classic workflow must run when a lead record is assigned.

You need to configure the check conditions for the workflow.

Which value should you use for each condition? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Correct Answer:

Discussion

inscho

Based on my research: Condition 1: Number of activities for new phone call record This condition is checking if a new lead record has no activities associated with it. If the lead record has no activities, then a phone call record must be created. Therefore, this condition must be set to Value 1 for option 1: 0 which means no activities exist for this lead record. Condition 2: Duration for email sent to manager The requirement is to send an email to the manager if the phone call record created is not completed after one day. This condition should be set based on the creation of the phone call record. But as we do not have the exact option here, we should choose the closest match which is the modification of the lead. It could be reasonable to assume that the lead record is modified when the phone call activity is added. Therefore, this condition must be set to Value 3 for option 2: lead modified on + 1 day which would mean an email should be sent after one day from the lead modification.

uberlord

why is the first one 1 and not the given answer?

anjanraiz

Question mentions classic workflow; so real-time I guess? So, the provided answer for the second condition that is lead created on + 1 Day seems true to me.

MrEz

"It could be reasonable to assume that the lead record is modified when the phone call activity is added" wrong assumption. the date modified on from the lead does not change if you add a new phone call record. I just double checked this with a test. And it makes sense because you don't actually modify the lead itself. if you were to add some rollup field calculating lead activity level by number of activities within xyz timeframe or have some logic this may update the lead. but pure adding a new activity does not update modified on field.

MrEz

plus, if the sales staff updates the lead every day during 10 weeks, the modified on gets updated and the email will only be sent after 10 Weeks + 1 day.

HaileleoulG

Correct, Question was on exam, July 02, 2024

Keeno74

I've just done some googling in regard to the first condition and tested the both conditions in a dev environment on a classic workflow. Doing both, the given answer appear correct.

BikramjitSingh

in exam 26th june Correct

61be873

2) An email must be sent to the manager if the phone call record created is not completed after one day. Lead created on + 1 day (If leads are created and assigned by manager to sales on the same day)

jkaur

correct

MrEz

I would answer as the solution provides, but in real life i would not use the dates from the lead but from the phone call record. since this is not part of the given possible answers, the closest correct answers are the given ones.

MrEz

if the lead is created, the manager is on holiday, when he's back he assigns the leads, and we make the automation on lead created on + 1 day ... depending on how we implement it: it immediately sends the emails ;-).

Hk3

1 Created On + 1 ??