SIMULATION -
You need to ensure that a user named Grady Archie can monitor the service health of your Microsoft 365 tenant. The solution must use the principle of least privilege.
To complete this task, sign in to the Microsoft 365 portal.
SIMULATION -
You need to ensure that a user named Grady Archie can monitor the service health of your Microsoft 365 tenant. The solution must use the principle of least privilege.
To complete this task, sign in to the Microsoft 365 portal.
To ensure that a user named Grady Archie can monitor the service health of your Microsoft 365 tenant while adhering to the principle of least privilege, you need to assign the Service Support Administrator role to Grady Archie. Follow these steps: 1. In the Microsoft 365 Admin Center, type Grady Archie into the 'Search for users, groups, settings or tasks' search box. 2. Select the Grady Archie user account from the search results. 3. In the Roles section of the user account properties, click the Edit link. 4. Select the Customized Administrator option, which will display a list of admin roles. 5. Select the Service Support Administrator role. 6. Click Save to save the changes.
I believe the Service Administrator role is the same as Service Support Administrator. I couldn't even find SA role under roles . But the role description for both is the same.
That's correct. Service Support Administrator role description: Creates service requests for Azure, Microsoft 365, and Office 365 services, and monitors service health.
This is 100% correct.
This is 100% correct.
Can we also do the same action via the Azure portal > Azure AD?
Service Support Admin Role
User need Service Administrator role. https://docs.microsoft.com/en-us/office365/enterprise/view-service-health
Role has been renamed Service Support Administrator: https://docs.microsoft.com/en-us/azure/active-directory/roles/permissions-reference#service-support-administrator:~:text=Previously%2C%20this%20role%20was%20called%20%22Service,Graph%20API%2C%20and%20Azure%20AD%20PowerShell.
Here is the updated link.... https://docs.microsoft.com/en-us/microsoft-365/business-video/add-admin?view=o365-worldwide
Checked. Its Service Support Administrator role now.