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Question 17

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: [email protected].

After marriage, Elisabeth changes her legal name to Elisabeth Mueller.

You need to update the sign in name for the user without losing any application history.

Solution: Change Elizabeth's username in the user record for the app.

Does the solution meet the goal?

    Correct Answer: B

    To update a user's sign-in name without losing any application history, you must change the user's email address in the Microsoft 365 admin center, not just within the app itself. This ensures that the change is propagated across all services tied to Microsoft 365 and Power Platform. Changing the username solely in the user record for the app will not update the sign-in name in all necessary environments. Therefore, the proposed solution does not meet the goal.

Discussion
Sathesh85Option: B

Correct Answer is "No" this was appeared in MB 200 even there answer was given incorrect, don't know why people keep confusing everyone

pamphoo

Can you please elaborate why is this incorrect?

KarimAtef

The correct answer is "Yes" as shown in the answer reference

Sweden2022Option: B

The provided solution does not fully meet the goal. Changing Elisabeth's username in the user record for the app will update her sign-in name for the app itself, but it won't update her sign-in name for the broader Microsoft 365 and Power Platform environments. To ensure that her sign-in name is updated across all relevant services and to maintain application history, you should also update her username at the Microsoft 365 or Azure AD level, as well as in the Power Platform environment if necessary. So, the correct answer is: B. No

Nazia

In exam 04-08-2023

RadoslavovOption: B

I will say No, just because the proposed solution is "Change Elizabeth's username in the user record for the app" and in D365 the User Name filed is locked for edit, as this is synced from Azure AD, if I would change it anywhere it will be Azure AD or Users/Active Users/ and then change the email address, which will sync back to CRM with the next sync cycle.

Shaowei

This question was part of the exam in Mar 2023

MNPDigitalOption: A

'You administer the Microsoft 365' makes you a MS Global Admin, who can make changes to the User. So the given answer is correct

MNPDigital

A person's previous primary email address is retained as an additional email address. We strongly recommend that you don't remove the old email address. https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide

LRRoosterOption: B

The correct answer is B. "This user's information is managed by Office 365. To edit this information visit the User Administration section of the Office 365 Portal." From D365

MrEzOption: A

"Change Elizabeth's username in the user record for the app" The user record in CRM or in azure (i guess the one in azure is a record too) for the app: The app=CRM or The App= Admin centre? the solution indicated says admin centre and yes?!

Sweden2022

on test 14.09.2023

MS_KoolaidManOption: B

If you look at Topic 1, Question 18 you see the correct answer. The proposed solution for #17 is to change it in the Model Driven app which will have no impact on the M365Admin Center.

HaileleoulGOption: A

Correct, Question was on exam, July 02, 2024

AGTrainingOption: B

Answer is no. if you try to change the User Name you will get the following plugin error : Domain name change is not supported

solidshagOption: B

It is not even possible to change the username in D365. It is locked. Answer B

KindumOption: B

The Answer is No since the User information not change on the App instead it change on the MS O635 Admin Center so the Answer is wrong, that is not "Yes"

Mayah974Option: A

I think is YES because You are MS365 Administer. You can change username. I'm wrong ?

IvanaDomijanic

In exam 06/2023

FaresAyyadOption: B

https://learn.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address?view=o365-worldwide By reviewing the link, you can see that changing will only be from the Admin center.