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Question 231

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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You have a chatbot that uses question answering in Azure Cognitive Service for Language.

Users report that the responses of the chatbot lack formality when answering spurious questions.

You need to ensure that the chatbot provides formal responses to spurious questions.

Solution: From Language Studio, you change the chitchat source to qna_chitchat_friendly.tsv, and then retrain and republish the model.

Does this meet the goal?

    Correct Answer: B

    To ensure the chatbot provides formal responses to spurious questions, you need to utilize a professional and formal tone dataset. Changing the chitchat source to qna_chitchat_friendly.tsv is meant for friendly and casual conversations, which does not align with the requirement for formality. Therefore, this solution does not meet the goal.

Discussion
zellckOption: B

B is the answer. https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/how-to/chit-chat

zellck

Gotten this in Jul 2023 exam.

9H3zmT6Option: B

This file is used to provide responses suitable for a friendly or casual tone. You need to use qna_chitchat_professional.tsv.

rober13Option: A

Based on reference Professional = formal and Question 28. https://learn.microsoft.com/en-us/azure/cognitive-services/language-service/question-answering/how-to/chit-chat

evangelistOption: B

The qna_chitchat_professional.tsv is specifically designed to provide responses with a formal tone compared to other chitchat sources. It contains a curated set of question-and-answer pairs that are structured to reflect a professional and formal manner of communication. This makes it more suitable for environments or user interactions where formal responses are preferred, ensuring that the chatbot's replies to spurious or off-topic questions maintain the desired level of professionalism.

Gorkon2022Option: B

Had to Look up the Word "spurious" .. MSFT Should Not have used this Word .. Could have used a more common term .. "Something false or inauthentic" , For Some People around the World English is not their Primary Language

marti_tremblay000Option: B

ChatGPT answer : No, changing the chitchat source to "qna_chitchat_friendly.tsv" and retraining and republishing the model will not necessarily meet the goal of ensuring that the chatbot provides formal responses to spurious questions. The "qna_chitchat_friendly.tsv" file is a source file for casual chitchat, which includes conversational responses for informal topics, such as hobbies and movies. This file is not designed to provide formal responses to spurious questions. Therefore, changing the source file to this file and retraining the model will not necessarily improve the formality of responses to spurious questions.

rdemontisOption: B

correct