HOTSPOT -
You are authoring a Power Virtual Agents bot for a company that sells flowers and shrubs.
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
NOTE: Each correct selection is worth one point.
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PL-900 Exam - Question 199
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2 commentsyukikaze_503
Mar 22, 2025No, Yes
FreddyKruger1
Apr 19, 2025Answers: Yes Yes Explanation: Prebuilt Postal Code Entity: Power Virtual Agents offers prebuilt entities that can extract specific types of information from user input. The prebuilt Postal Code entity is designed to parse postal codes from the conversation with the user. While on its own it doesn't directly map a postal code to a growing zone, you can use the extracted postal code as a parameter in additional logic or a backend call that determines the customer's growing zone. This information can then be used to recommend plants that are suitable for that zone. Thus, the statement is true. Custom Entities for Choices: In Power Virtual Agents, you can create custom entities to capture and leverage specific information needed for your bot's scenarios. For a company selling flowers and shrubs, creating a custom entity to handle details like color and plant choices for landscaping options allows you to tailor the bot’s data capture to your business needs. These custom entities become available during the conversation to facilitate options for customer orders. Therefore, this statement is also true.