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Question 284

You need to determine why CustomerX is unable to confirm another sales order.

What are two possible reasons? Each answer is a complete solution.

NOTE: Each correct selection is worth one point.

    Correct Answer: A, B

    One possible reason CustomerX is unable to confirm another sales order is that the credit limit parameter is set to Balance + All. This means the system includes all balance and order amounts when checking the credit limit, which might prevent further order confirmations if the limit is reached. Another possible reason is that the credit limit is set to 0. When no credit limit is set (effectively zero), it can act as a hard stop for any further orders because the system does not allow orders to surpass this non-existent limit. Inventory-related reasons, like an item being out of stock or safety stock being set to 0, typically do not impact the confirmation of a sales order but may affect later stages of order processing.

Discussion
denilson16Options: AB

confirmation is reserving the stock but no check on on hand. so it should be a and b

ABetOptions: AB

A - B. CustomerX requires credit check and is currently at their credit limit.

H_IncandenzaOptions: AC

Please test this yourself to confirm, but if you have a credit limit set to zero, then there is no credit limit. Therefore (B) cannot be a reason for holding up the sales order. denilson16 makes the point that the confirmation of a sales order for which there is no inventory shouldn't affect the ability to confirm; depending on settings in (item model group) it could affect later stages. I tested that and I think that is correct, but I'm guessing that there might be certain settings for which confirmation IS held up for zero stock items. I'm voting A-C.

DuomaHOptions: AC

It is mentioned in the beginning that "Mandatory credit check is set to No. " which means that the credit limit has nothing to do with this issues. so I say its AC.

WuyingOptions: AB

Hi all, would you please clarify for C? As we internally discussed the answer should be AB. Thanks in advance!

Yael_Shachen_TovOptions: BC

What is D? C-When i am trying to confirm SO with out of stock item, i am recieving "Operation Complited" Note

karimbelhedi

you have to verify the item model group (Physical negative inventory)