You need to ensure that Adventure Works Cycles can track information from visitors to bike fairs.
What should you create?
You need to ensure that Adventure Works Cycles can track information from visitors to bike fairs.
What should you create?
To track information from visitors to bike fairs, creating a business process flow in Dynamics 365 Sales for capturing leads is the most appropriate solution. Adventure Works Cycles uses Dynamics 365 Sales to manage leads, and a business process flow will provide a structured approach to capture and manage these leads efficiently. This approach directly integrates with their existing systems and is designed specifically for lead management, unlike a Power Automate flow which may not provide the specialized functionality needed for lead tracking in a sales context.
Looks correct
Correct: -The customer uses Dynamics 365 Sales. Dynamics 365 Customer Service and Dynamics 365 Field Service -A canvas app is being developed to capture customer information when customers check in at the retail location
"The customer uses Dynamics 365 Sales. Dynamics 365 Customer Service and Dynamics 365 Field Service." "Adventure Works Cycles uses a Power Apps app for local bike fairs to attract new customers" "Qualified leads must be collected from local bike fairs" Correct! A
✅ Explanation: The scenario clearly states: "Qualified leads must be collected from local bike fairs." A Power Apps app is already being used at bike fairs. The best approach is to connect the existing Power Apps app to Dynamics 365 Sales using Power Automate, so that when a customer submits their info at the fair, a lead is automatically created in the system.