PL-100 Exam - Question 315

To resolve the issue of the customer request number being difficult to interpret, changing the data type of the customer request number field to Autonumber is the most appropriate solution. Autonumber fields automatically generate sequential alphanumeric values, which can make the customer request numbers more interpretable and manageable for users. This addresses the need for a system-generated sequential number directly. Using a calculated field or changing the data type to Lookup would not provide the necessary functionality to produce sequential numbering.