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PL-400 Exam - Question 9


HOTSPOT -

You work for a not-for-profit agency that manages business processes by using Power Platform custom entities.

Volunteer registration and onboarding are manual processes that include multiple related entities.

You need to implement a portal solution that replaces the manual processes.

Which modules should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Hot Area:

Exam PL-400 Question 9
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Correct Answer:
Exam PL-400 Question 9

Box 1: Customer self-service portal

Customer self-service portal: A customer self-service portal enables customers to access self-service knowledge, support resources, view the progress of their cases, and provide feedback.

Incorrect Answers:

βœ‘ Community portal: A community portal leverages peer-to-peer interactions between customers and experts to organically grow the catalog of available knowledge from knowledge base articles, forums, and blogs as well as providing feedback through comments and ratings.

βœ‘ Starter portal: If you select an environment that contains Microsoft Dataverse, you can create a Dataverse starter portal. The Dataverse starter portal comes with the sample data for you to quickly get started. It also has the following built-in sample pages:

Default studio template -

Page with title -

Page with child links -

Box 2: Entity form metadata -

The Advanced Form Metadata contains additional behavior modification logic to augment or override the functionality of form fields that is otherwise not possible with native basic form editing capabilities.

Reference:

https://docs.microsoft.com/en-us/powerapps/maker/portals/portal-templates https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-web-form-metadata

Discussion

10 comments
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BunkMoreland
Mar 5, 2022

Second one should be Web form as it allows for multiple entities which is what the question's scenario is based on - 'Volunteer registration and onboarding are manual processes that include multiple related entities.'

khushh
Feb 27, 2022

Answer will be C and B

Bukhari
Apr 29, 2022

Correct C and B

ryanperrymba
May 2, 2023

A bit perplexed as to why the first answer is not 'Starter Portal' given this specifies custom entities, and is not using a D365 OOB app.

ppguru
Jul 12, 2022

Answer is correct: The Advanced Form Metadata contains additional behavior modification logic to augment or override the functionality of form fields that is otherwise not possible with native basic form editing capabilities.

disda1n
Jul 27, 2022

Entity Form is Basic Form. It's technically not wrong, as Entity Form Metadata allows for subgrids of the related tables to include CRUD operations. Either way, the question doesn't indicate any behavior modification is needed. It focuses on a manual effort with multiple related tables. Yes, form metadata may be included, but the overall solution for the problem is a complete Web Form (with Steps, Metadata, etc.) due to related tables.

Muzera
Jan 26, 2023

My guess: C and B

jkaur
Jan 17, 2024

C(https://learn.microsoft.com/en-us/power-apps/maker/portals/portal-templates) and B

4e8b388
Oct 24, 2024

C and B

itmaxuser
Apr 9, 2025

i think it should be starter portal and webform

itmaxuser
Apr 19, 2025

πŸ”Ή Create a portal by using a portal template: βœ… Community portal Why? The Community portal is designed for engagement scenarios like volunteer management, forums, events, and feedback. It's ideal for not-for-profit organizations to connect with their community members or volunteers. πŸ”Ή Manage volunteer registration: βœ… Webform Why? Webforms allow multi-step data entry experiences for complex processes like volunteer registration. It’s perfect for collecting information across multiple related custom entities in a guided format. βœ… Final Answers: Create a portal by using a portal template β†’ Community portal Manage volunteer registration β†’ Webform