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Question 31

Your company is using Microsoft Dynamics 365 Customer Insights to deliver personalized customer experiences.

You notice in System > Status that the merge process shows a “Failure” status.

You need to determine the processes that depend directly on the successful completion of the merge process.

What are the three processes? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

    Correct Answer: A, D, E

    The processes that depend directly on the successful completion of the merge process in Microsoft Dynamics 365 Customer Insights are segments, activities, and analysis preparation. Segments use the unified customer profiles created during the merge process. Activities also rely on these unified profiles to ensure accurate tracking and engagement. Lastly, analysis preparation depends on having accurate and unified data, which is produced by the merge process. The other options, data sources and data preparation, do not directly rely on the completion of the merge process.

Discussion
timortonsOptions: ACD

Correct : Merge Depends on the completion of the match process. Segments, measures, enrichment, search, activities, predictions, and data preparation depend on the successful completion of this process. (https://learn.microsoft.com/en-us/dynamics365/customer-insights/data/system)

8014bfeOptions: ACD

Correct: ACD. Segments and Activities obviously require a unified customer profile (which is what the Unify process is doing), and the Customer table of the Data Preparation step is also dependent on Unify (it's creating the unified customer profiles that go into that Customer table.)