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MB-240 Exam - Question 43

You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area entitled "Parts Requests" within the Dynamics 365 Field Service Mobile App.

You need to troubleshoot the Dynamics 365 for Field Service mobile app to ensure that the field engineers are able to view the customizations created.

What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

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Correct Answer: ABE

To troubleshoot the issue reported by the field engineers, ensure that the Dynamics Mobile solution with the appropriate customizations has been published. This ensures that any changes made in the mobile configuration are available to users. Synchronizing the Dynamics 365 for Field Service Mobile App allows the latest data and configurations to be available on the app. Last, ensure that the Woodford project with the appropriate customizations has been published. Woodford is the tool used to customize the mobile application, and publishing the Woodford project will apply the customizations for the users.

Discussion

4 comments
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Fabson69
Dec 1, 2020

this question is no more relevant as Field Service for Mobile is now a model driven app

marimar
Nov 15, 2019

IMPORTANT!!! I have already taken the exam and this question is included.

Qr4nkOptions: BCE
Apr 27, 2020

BCE seem all right for me.

d365ppp
Jun 12, 2022

Yes. Absolete