The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling.
The manager is unable to optimize requirements and bookings related to work orders.
Which three settings are required? Each correct answer presents part of the solution.
To properly set up and configure Field Service for automatic scheduling of work orders to the most appropriate resource, there are three essential settings: Firstly, the Field Service-Administrator security role must be assigned to the Resource Scheduling Optimization (RSO) user. This ensures the user has the necessary permissions to manage and optimize the schedule. Secondly, Resource Scheduling Optimization must be enabled to allow the system to perform the optimizations. Lastly, adding Resource Scheduling Optimization to the Field Service-Administrator profile is crucial to grant the necessary field security permissions, ensuring any restrictions or additional settings are correctly applied. Setting 'Connect to Maps' is beneficial for map-related functionalities but is not fundamental to the core requirement of automatic resource scheduling.
why correct answer is not four settings required? ACDE is correct in the link provided: https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration step 2: assign the Field Service - Administrator security role to the Resource Scheduling Optimization application user.
I would say ACD which is the order in the link provided. I consider E also correct, but it comes later in the steps to follow.
I would go for ACE. Answer D, about the Maps, is not required as can be seen in the screenshot of the link that @marimar provided. However, I am not sure whether RSO will function (automatically) without Maps.
The documentation states that RSO requires maps to be enabled.
The documentation states that RSO requires maps to be enabled.
I would go for ACE. Answer D, about the Maps, is not required as can be seen in the screenshot of the link that @marimar provided. However, I am not sure whether RSO will function (automatically) without Maps.
The documentation states that RSO requires maps to be enabled.
The documentation states that RSO requires maps to be enabled.
• A. Assign the Field Service-Administrator security role to the RSO user >> Correct • B. Add the RSO dispatcher role to a dispatcher. >> Incorrect: the question says "to automatically schedule work orders to the most appropriate resource scheduling". This manager is not a dispatcher, he does not need to interact with RSO • C. Enable Resource Scheduling Optimization. >> Correct • D. Set Connect to Maps as Yes. >> Incorrect: The connect to maps feature allows this organization to interact with the Bing Maps service that the schedule board uses. The manager just needs to set up and configure RSO E. Add RSO to the profile Field Service-Administrator >> Correct
good explanation Answer:A,C,E
Thanks for the explanation
ACD should be right, because E is not saying "add Resource Scheduling Optimization to the field security profile." It is only referring to a profile called RSO.
acd correct ans
ACD https://docs.microsoft.com/en-us/dynamics365/customer-engagement/field-service/rso-configuration
Guys. You are simply confusing yourself. You have to remember onething. Microsoft continues to evolve and things move around. here is the link. The given answers are correct https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration
They hired a new manager to do the dispatcher so you add his profile to the RSO instead of the dispatcher. Otherwise, you add the dispatcher.
ACD is correct answer
From related article: 'Go to Settings > Security > Field Security Profiles, open Field Service – Administrator, and add Resource Scheduling Optimization to the field security profile.' This is answer E. CDE is correct IMO.
ACE is Correct, D is for Map in Schedule Board
I think C is a trick answer b/c, the format of the answer does not match that of the Microsoft documentation...and the documentation specifically says "Set Enable Resource Scheduling Optimization to Yes". However, when you look at D, the format of the answer does match that of the documentation which is "Set Connect to Maps as Yes"...So I'd say ADE. I'm not saying that C is incorrect in theory, but I am saying that the answer's format is incorrect. [So frustrating]
2. Go to Settings > Security > Users, navigate to the Application Users view, and assign the Field Service - Administrator security role to the Resource Scheduling Optimization application user. 3. Go to Settings > Security > Field Security Profiles, open Field Service – Administrator, and add Resource Scheduling Optimization to the field security profile. Steps 2 and 3 help ensure that resource scheduling optimization is able to optimize work order-related requirements and bookings. From <https://docs.microsoft.com/en-us/dynamics365/field-service/rso-configuration>
Correct answer should be ACD
ACD A is stated in https://learn.microsoft.com/en-us/training/modules/deploy-resource-scheduling-optimization/3-configuration