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MB-300 Exam - Question 170


SIMULATION -

You are a functional consultant for Contoso Entertainment System USA (USMF).

You need to create an email template for the users in the sales department and marketing department. The template must meet the following requirements:

✑ Be named Statement email

✑ Have a subject of Product information

✑ Include the name of the email recipient in the body of the message

The solution must ensure that the template can be used by the users in the sales and marketing departments as quickly as possible.

To complete this task, sign in to the Dynamics 365 portal.

Show Answer
Correct Answer:

To create an email template for users in the sales and marketing departments in Dynamics 365 that meets the requirements, follow these steps: 1. Navigate to Dynamics 365 and go to the Sales and Marketing module. 2. Go to Setup > Campaigns > Email template. 3. Select 'New' to create a new template. 4. Name the template 'Statement email.' 5. Set the subject of the email to 'Product information.' 6. In the body of the message, insert a placeholder for the recipient's name, such as %PERSONNAME%. 7. Save the template. This ensures that the template will be quickly available for use by the sales and marketing departments.

Discussion

3 comments
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PeeWee37
Nov 20, 2020

Sales and Marketing > Setup > Campaigns > Email template Create new Fill in name and subject Add %PERSONNAME% to the email text

anhphan
Nov 17, 2020

Why is the Power Platform question here ?

madyjoe21
Jun 18, 2021

I'd like to know as well

JT89
Aug 26, 2021

This does not make sense seems like a power platform thing... the answer given seems like it cannot be done in D365.