Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 309

What is included in the purpose of the 'continual improvement' practice?

    Correct Answer: B

    The purpose of the 'continual improvement' practice is to ensure that an organization's practices and services remain current and applicable by continually aligning them with the evolving needs of the business. This involves ongoing adjustments and improvements to products, services, and practices to meet new business demands and opportunities.

Discussion
ZwennieOption: B

The purpose of the continual improvement practice is to align the organization's practices and services with changing business needs through the ongoing improvement of products, services, and practices, or any element involved in the management of products and services.”