What includes governance as a component?
What includes governance as a component?
Governance is one of the components included in the service value system. The service value system is composed of several interconnected elements that work together to facilitate value creation. These elements include guiding principles, governance, the service value chain, practices, and continual improvement. Each component plays a distinct role in ensuring the effective and efficient delivery of services within an organization.
Governance is one component of 5 that make up the service value system. Guiding Principles Recommendations that can guide an organization in all circumstances, regardless of changes in its goals, strategies, type of work, or management structure Governance The means by which an organization is directed and controlled Service Value Chain A set of interconnected activities that an organization performs to deliver a valuable product or service to its consumers and to facilitate value realization Practices Sets of organizational resources designed for performing work or accomplishing an objective Continual Improvement A recurring organizational activity performed at all levels to ensure that an organization’s performance continually meets stakeholders’ expectations Source: https://www.bmc.com/blogs/itil-service-value-system/#:~:text=What%20is%20the%20ITIL%20service,SVS%20are%20opportunity%20and%20demand.
Service Value System (SVS) : Guiding principle Governance Service Value Chain Practices Continual Improvement
C - https://www.bmc.com/blogs/itil-governance/
C is correct.
D is correct.
correct answer is C
The correct answer is C. The service value system. The service value system is a key component of ITIL (IT Infrastructure Library) and encompasses all the elements that are necessary to enable value creation through the provision of services. It consists of interconnected components that work together to support the delivery of services and the achievement of organizational objectives.