ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 259


Which practice has a purpose that includes responding to conditions that could lead to potential faults or incidents?

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Correct Answer: C

The practice that includes responding to conditions that could lead to potential faults or incidents is Monitoring and event management. Its purpose is to systematically observe services and components, record and report changes, identify and prioritize events, and establish responses to those events and conditions that could indicate potential faults or incidents.

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heerowiindOption: C
Sep 2, 2022

5.2.7 monitoring and event management The purpose of the monitoring and event management practice is to systematically observe services and service components, and record and report selected changes of state identified as events. This practice identifies and prioritizes infrastructure, services, business processes, and information security events; it also establishes the appropriate response to those events, and conditions that indicate potential faults or incidents.